> ## Documentation Index
> Fetch the complete documentation index at: https://docs.usesimple.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Resolve Feedback

> Mark a feedback entry as fixed or reopen it



## OpenAPI

````yaml POST /feedback/{uuid}/resolve
openapi: 3.1.0
info:
  title: Public API v1
  description: >-
    Public API v1 requiring API keys.


    **Timestamps:** All datetime fields in API responses are returned in UTC
    using ISO 8601 format (e.g., `2024-01-15T14:30:00Z`). When filtering by date
    parameters, provide timestamps in ISO 8601 format.
  version: 0.1.0
servers:
  - url: https://api.prod.usesimple.ai/api/v1
    description: Production API Server
security: []
paths:
  /feedback/{uuid}/resolve:
    post:
      tags:
        - Feedback
      summary: Resolve Feedback
      description: >-
        Mark a feedback entry as fixed, or reopen it. Equivalent to the
        dashboard's "Mark as fixed" control.
      operationId: resolve_feedback_feedback__uuid__resolve_post
      parameters:
        - name: uuid
          in: path
          required: true
          schema:
            type: string
            format: uuid
            title: UUID
          description: The UUID of the feedback entry
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: object
              required:
                - resolved
              properties:
                resolved:
                  type: boolean
                  title: Resolved
                  description: true marks the feedback as fixed; false reopens it
                note:
                  type: string
                  title: Note
                  description: >-
                    Optional note to attach alongside the resolution change; the
                    note author is recorded as 'API'
              title: Resolve Feedback Request
      responses:
        '200':
          description: Successful Response
          content:
            application/json:
              schema:
                type: object
                required:
                  - success
                  - feedback
                properties:
                  success:
                    type: boolean
                    title: Success
                  feedback:
                    $ref: '#/components/schemas/UtteranceFeedbackResponse'
                title: Resolve Feedback Response
        '404':
          description: Feedback not found
        '422':
          description: Validation Error
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/HTTPValidationError'
      security:
        - APIKeyHeader: []
components:
  schemas:
    UtteranceFeedbackResponse:
      type: object
      required:
        - uuid
        - transcript_entry_id
        - feedback_text
        - resolved
        - created_at
        - notes
      properties:
        uuid:
          type: string
          format: uuid
          title: UUID
          description: Unique identifier for the feedback entry
        call_id:
          anyOf:
            - type: string
              format: uuid
            - type: 'null'
          title: Call ID
          description: UUID of the call the feedback belongs to
        transcript_entry_id:
          type: string
          title: Transcript Entry ID
          description: >-
            Identifier of the transcript entry (utterance) the feedback was left
            on
        category:
          anyOf:
            - type: string
              enum:
                - wrong_response
                - hallucination
                - tone
                - missed_intent
                - transcription_error
                - other
            - type: 'null'
          title: Category
          description: Feedback category
        utterance_text:
          anyOf:
            - type: string
            - type: 'null'
          title: Utterance Text
          description: Text of the utterance the feedback was left on
        utterance_role:
          anyOf:
            - type: string
            - type: 'null'
          title: Utterance Role
          description: Speaker role of the utterance (e.g. 'assistant' or 'user')
        feedback_text:
          type: string
          title: Feedback Text
          description: The feedback left by the reviewer
        corrected_response:
          anyOf:
            - type: string
            - type: 'null'
          title: Corrected Response
          description: Suggested corrected response, if one was provided
        agent_id:
          anyOf:
            - type: string
              format: uuid
            - type: 'null'
          title: Agent ID
          description: UUID of the agent the feedback was recorded against
        agent_name:
          anyOf:
            - type: string
            - type: 'null'
          title: Agent Name
          description: Name of the agent at the time the feedback was created
        node_name:
          anyOf:
            - type: string
            - type: 'null'
          title: Node Name
          description: Name of the agent node the utterance came from, if known
        resolved:
          type: boolean
          title: Resolved
          description: Whether the feedback has been marked as fixed
        resolved_at:
          anyOf:
            - type: string
              format: date-time
            - type: 'null'
          title: Resolved At
          description: When the feedback was marked as fixed (null if unresolved)
        created_at:
          type: string
          format: date-time
          title: Created At
          description: When the feedback was created
        submitted_by:
          anyOf:
            - type: object
              properties:
                email:
                  anyOf:
                    - type: string
                    - type: 'null'
                  title: Email
                  description: Submitter's email address
                first_name:
                  anyOf:
                    - type: string
                    - type: 'null'
                  title: First Name
                  description: Submitter's first name
                last_name:
                  anyOf:
                    - type: string
                    - type: 'null'
                  title: Last Name
                  description: Submitter's last name
            - type: 'null'
          title: Submitted By
          description: The user who submitted the feedback (null if unavailable)
        notes:
          type: array
          items:
            $ref: '#/components/schemas/UtteranceFeedbackNoteResponse'
          title: Notes
          description: Discussion notes attached to the feedback entry
      title: Utterance Feedback Response
    HTTPValidationError:
      properties:
        detail:
          items:
            $ref: '#/components/schemas/ValidationError'
          type: array
          title: Detail
      type: object
      title: HTTPValidationError
    UtteranceFeedbackNoteResponse:
      type: object
      required:
        - note_text
        - created_at
      properties:
        author_name:
          anyOf:
            - type: string
            - type: 'null'
          title: Author Name
          description: Display name of the note author
        note_text:
          type: string
          title: Note Text
          description: The text content of the note
        created_at:
          type: string
          format: date-time
          title: Created At
          description: When the note was created
      title: Utterance Feedback Note Response
    ValidationError:
      properties:
        loc:
          items:
            anyOf:
              - type: string
              - type: integer
          type: array
          title: Location
        msg:
          type: string
          title: Message
        type:
          type: string
          title: Error Type
      type: object
      required:
        - loc
        - msg
        - type
      title: ValidationError
  securitySchemes:
    APIKeyHeader:
      type: apiKey
      in: header
      name: Authorization

````