> ## Documentation Index
> Fetch the complete documentation index at: https://docs.usesimple.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Zapier

> Connect Simple AI to thousands of apps with no-code Zapier workflows

Zapier lets you connect Simple AI to thousands of apps without writing any code. When something happens on a call, Simple AI can kick off a Zap that updates your CRM, sends a message, creates a task, or triggers any other app in the Zapier ecosystem.

This page covers how the Simple AI Zapier integration works, the triggers and actions it exposes, and how to build your first Zap.

## How It Works

A Zap is an automated workflow made up of a **trigger** and one or more **actions**:

* A **trigger** is the event that starts the Zap. Simple AI provides triggers that fire on call events — for example, when a call completes or a tag is applied.
* An **action** is what the Zap does in response. Actions can run in any connected app (create a HubSpot contact, send a Slack message, add a Google Sheets row) or in Simple AI itself.

When a trigger event happens, Simple AI sends the event data to Zapier, which then runs your configured actions. This lets you connect Simple AI to tools that do not have a native integration.

## Triggers

Simple AI triggers start a Zap when a call event occurs. Each trigger passes the relevant call data into the Zap so downstream actions can use it.

| Trigger             | Fires when                                                                    |
| ------------------- | ----------------------------------------------------------------------------- |
| **Call Completed**  | A call finishes, with the transcript, duration, outcome, and analyzer results |
| **Tag Applied**     | A tag is applied to a call (manually or by an analyzer)                       |
| **Analyzer Result** | An analyzer extracts a specific result from a call                            |
| **Campaign Event**  | A campaign starts, completes, or a campaign call reaches an outcome           |

Trigger payloads include call metadata such as the from/to numbers, agent, duration, transcript, tags, sentiment, and any structured data extracted by your analyzers.

## Actions

Simple AI actions let a Zap take action in Simple AI in response to an event from another app.

| Action          | What it does                          |
| --------------- | ------------------------------------- |
| **Create Call** | Start an outbound call from Simple AI |
| **Add Tag**     | Apply a tag to an existing call       |
| **Create Note** | Add a note to a call record           |

You can combine Simple AI triggers and actions with any of the thousands of apps Zapier supports.

## Common Zap Examples

* Call completes → create a HubSpot contact with the call details
* Negative sentiment detected → send an email to the support manager
* Analyzer extracts a qualified lead → add a row to Google Sheets
* Call tagged "follow-up needed" → create a task in Asana or Monday.com
* New row added to a spreadsheet → start an outbound call with Simple AI

## Setup

<Note>
  The Simple AI Zapier integration is enabled per account. Contact your account team at [support@usesimple.ai](mailto:support@usesimple.ai) to have it connected before building Zaps.
</Note>

1. Contact your account team at [support@usesimple.ai](mailto:support@usesimple.ai) to set up the Zapier integration for your organization.
2. In the Zapier dashboard, create a new Zap and search for **Simple AI**.
3. Choose a Simple AI trigger (for example, **Call Completed**) or action.
4. Connect your Simple AI account when prompted. You will authenticate using an API key from **Settings > API Keys** in the Simple AI dashboard.
5. Configure the trigger and map the call data into your downstream actions.
6. Turn the Zap on.

Once connected, you can build as many Zaps as you need using Simple AI triggers and actions.

## Related

* [Integrations Overview](/integrations/overview) — all the ways to connect Simple AI
* [Custom Workflows and Webhooks](/integrations/workflows) — run pre-call and post-call workflows
* [Webhooks](/webhooks) — receive call events directly at your own endpoint