Calls
Find Call by Attribute
Find the most recent call matching specific parameter or external identifier key/value pairs
GET
Overview
This endpoint allows you to find a call by searching for specific attributes in either the call’s params
or external_identifiers
fields. It returns the most recent call that matches your search criteria.
Search Options
You must provide at least one of the following search criteria:
Search by Parameters
param_key
+param_value
: Search for a call where theparams
field contains the specified key-value pair
Search by External Identifiers
external_identifier_key
+external_identifier_value
: Search for a call where theexternal_identifiers
field contains the specified key-value pair
Example Use Cases
-
Find a call by customer ID:
-
Find a call by appointment type:
Response
Returns a CallFindByAttributeResponse
object containing:
success
: Boolean indicating if a call was foundcall
: The full call details (same as the Get Call endpoint) if found
Notes
- Only returns the most recent call matching the criteria
- Searches are case-sensitive
- Returns 404 if no matching call is found
- Returns 422 if no search criteria are provided
Authorizations
Query Parameters
The key to search for in the call's params field
The value to match for the specified param_key
The key to search for in the call's external_identifiers field
The value to match for the specified external_identifier_key
Response
200
application/json
Successful Response
The response is of type object
.